Shipping And Returns

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Shipping & Returns Policy

Shipping

• All orders are processed within 2–3 business days.

• You will receive a confirmation email with tracking information once your order has shipped.

• Delivery times vary depending on your location, but most orders arrive within 5–10 business days.

Returns
At Vel Imagine Clothing, customer satisfaction is important to us. However, returns are only accepted under the following conditions:

• You must request a return within 7 business days of receiving your order.

• Returns are only accepted for items with a proven malfunction or defect.

• To begin a return, you must provide photo evidence clearly showing the issue.

• Once approved, we will provide instructions on how to send the item back.

• Items must be unworn, unwashed, and in their original packaging.

Non-Returnable Items

• Products without proof of malfunction.

• Items returned after the 7 business day window.

• Items showing signs of wear or use.

Refunds

• Approved returns will be refunded to your original payment method once the item is received and inspected.

• Shipping costs are non-refundable.