Refund policy

Here's a simple No Refund Policy Template you can use or adapt to suit your business needs:

No Refund Policy

Effective Date: [05/05/2025]

Thank you for your purchase. Please read this policy carefully. This is the No Refund Policy of [VEL Imagine].

No Refunds

All sales are final. We do not offer refunds or exchanges for any products or services purchased through our website or at our physical location. By making a purchase, you acknowledge and agree to this policy.

Non-Returnable Items Include:

  • Digital products (e.g., eBooks, software, downloads)

  • Services already rendered

  • Perishable goods

  • Customized or personalized items

Exceptions

We only make exceptions to this policy if a product is:

  • Defective or damaged upon arrival (must be reported within 7 days of receipt)

  • Incorrect item shipped (must be reported within 7 days of receipt)

In these cases, please contact us at [vivesjohnvel@gmail.com] with proof of purchase and supporting evidence (e.g., photos, descriptions).

Contact Us

If you have any questions about our No Refund Policy, please contact us at:

VEL Imagine
Email: velimagine@gmail.com
Phone: 610-780-3178